Returns & Exchanges
At Tuft & Paw, we want you to love every piece you wear. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Pack and Ship
Securely pack your items in their original boxes and drop off the package at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our warehouse team inspects the returned garments, your refund or exchange will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing